Sanctuary Park is equipped with a card access security system at both entrances and in each building. Normal business hours are designated as 7:00am – 6:00pm (M-F).
- In an effort to provide controlled access to Sanctuary Park after normal business hours, card readers have been installed at the following areas:
- Main Lobby entrance
- Loading Dock entrance
- Rear Lobby entrance (if applicable)
- Westside Parkway Gate Entry
- Old Roswell Road/Lakewood Parkway Gate Entry
- The request should be initiated by your office or facilities manager
- Turnaround time for card processing will be 24 hours upon receipt of the request. At the expiration of the lease, all cards must be returned
- In the event an access card is lost, stolen or damaged, a $15 fee will be required to issue a replacement card
- Additional cards for new employees will also be subject to this fee.
- Building personnel are not authorized to open any locked area for tenants or guests
- Tenants, visitors, and guests must have a card or key to gain entry
- Outside normal business hours, all deliveries, visitors, contractors, vendors, or personnel without an access card must notify the management office at least 24 hours prior to arrival
- Please note that Sanctuary Park security is unable to allow personnel not previously announced access to Sanctuary Park
Keys
- Additional keys may be obtained through the management office
- Keys cannot be duplicated by outside locksmiths
- Tenants will be issued two keys per cylinder upon acceptance of leased space Requests for additional keys should be signed by your Facilities Manager
- The charge for keys is $5.00
Visitors
Please notify the management office 24 hours in advance of any and all visitors to Sanctuary Park. This notification allows all visitors to gain access. Individual visitors will be asked upon arriving at the guardhouse for the company name and corresponding employee with whom they are meeting. In the case of a large group (i.e. conference or meeting), the guardhouse will need to be notified in advance in order to maintain even traffic flow. Should a visitor arrive at the guard house without prior authorization, the security guard will place a call to your primary and/or secondary tenant contact to request authorization. In the case that neither contact can be reached, or prior authorization is not arranged, the visitor(s) will not be granted access to the park. Please refer to the previous section regarding card access for more detailed information or you may call the management office.
Deliveries
Standard Deliveries
The loading dock areas of each building are open Monday through Friday 7:00am – 6:00pm. Deliveries of items such as furniture, appliances, filing cabinets, etc. must be made after hours. Please see the section on “above standard deliveries” below for more information.
- Please notify all vendors, caterers, and delivery personnel that they must use the loading dock areas
- Sanctuary Park will not receive goods on behalf of the tenant
- There is a 15 minute limit for vehicles at the loading dock during business hours
- No personal vehicles will be permitted to park in this area
Above Standard Deliveries
Delivery of items such as furniture, filings cabinets, and appliances are considered to be above standard deliveries. These deliveries can be made after 6:00pm or before 7:00am Monday through Friday and all day Saturday or Sunday. A protective layer of material, such as masonite, must be installed on all common corridor and lobby floors. All door jambs must be protected by cardboard or padding. The building’s recycling dumpsters are available for approved packing and moving materials. Please note any damage to the building caused by your moving company is your responsibility. Any required repairs to the building will be performed by our contractors and invoiced to you. The Fire Marshall prohibits the blocking of any fire corridor, exit door, elevator, lobby, or hallway.
Please click here to see Moving Requirements
